Privacy Policy of Vizana Ltd

Updated: August 16th, 2025


1. Introduction

Vizana Ltd (“we”, “us”, or “our”) is committed to protecting your privacy. This policy explains how we collect, use, and share personal information about you when you visit our website and use our services.


2. Information We Collect

We may collect and process the following personal data about you:

  • Contact Information: Name, email address, phone number, etc.
  • Business Information: Company name, job title, and related business details.
  • Technical Data: IP address, browser type, and usage data collected through cookies and similar technologies.
  • Communications Data: Records of your correspondence with us.


3. Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services.


A “cookie” is a small piece of information that a website assigns to your device while you are viewing a website. Cookies are helpful for various purposes: allowing you to navigate between pages efficiently, enabling certain features, remembering your preferences, and making interactions with our services quicker and easier. Cookies can also help ensure that the advertisements you see are relevant to you and your interests, and to compile statistical data on your use of our services.


The Site uses the following types of cookies:


a. Session cookies stored only temporarily during a browsing session to allow normal use of the system and deleted from your device when the browser is closed.


b. Persistent cookies read only by the Site, saved on your computer for a fixed period and not deleted when the browser is closed (for example, to store your preferences for your next sign-in).


c. Third-party cookies set by other online services that run content on the page you are viewing (for example, analytics companies that monitor and analyse our web access).


Cookies do not contain information that personally identifies you, but personal information that we store about you may be linked by us to the information stored in and obtained from cookies. You may remove cookies via your device preferences; however, if you disable cookies, some features of our Site may not operate properly and your online experience may be limited.


We also use a tool called “Google Analytics” to collect information about your use of the Site (e.g. how often users access the Site and what pages they visit). We use this information only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine information collected through Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.


4. How We Use Your Information

We may use your personal information for the following purposes:

  • To provide, operate, and maintain our services.
  • To improve, personalise, and expand our services.
  • To communicate with you, including customer service and support.
  • To process your transactions and manage your orders.
  • To send you marketing and promotional communications, where you have opted to receive them.


5. Marketing

We may use your personal information (such as your name, email address, and telephone number) ourselves or via third-party subcontractors to provide you with promotional materials concerning our services that we believe may interest you.


Out of respect for your right to privacy, our marketing materials include a means to decline further marketing offers from us. If you unsubscribe, we will remove your email address or telephone number from our marketing distribution lists.


Please note that even if you unsubscribe from marketing emails, we may still send you important non-marketing communications, such as customer service announcements or administrative notices.


6. Legal Basis for Processing Personal Data

We will process your personal data based on the following legal grounds (as applicable under UK GDPR and, where relevant, EU GDPR):

  • Consent: When you have given us explicit consent to process your personal data.
  • Contract: When processing is necessary for the performance of a contract with you.
  • Legal Obligation: When we need to comply with a legal or regulatory obligation.
  • Legitimate Interests: When it is necessary for our legitimate interests and those interests are not overridden by your rights.


7. Sharing Your Information

We may share your personal information with:

  • Service providers who assist us in our operations (e.g. payment processors, email service providers).
  • Law enforcement or regulatory authorities, if required by law.
  • Third parties in connection with a merger, sale, or other business transfer.


8. International Transfers

If we transfer your personal data outside the UK (and/or the European Economic Area, where applicable), we will ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.


9. Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or destruction.


10. Your Rights

You have the following rights regarding your personal data:

  • The right to access your personal data.
  • The right to rectify any inaccurate or incomplete data.
  • The right to erasure (the “right to be forgotten”).
  • The right to restrict processing.
  • The right to data portability.
  • The right to object to processing.


To exercise these rights, please contact us at michael@vizana.co.uk.


11. Retention of Personal Data

We will retain your personal data only as long as necessary to fulfil the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.


12. Changes to this Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website. Please review this policy periodically for updates.


13. Contact Us

If you have any questions about this privacy policy, please contact us at:

Vizana Ltd
Email: michael@vizana.co.uk